The Project Manager, Customer Implementations is responsible for leading complex customer implementations projects (typically multiple, simultaneous, complex implementations). Customer implementations are cross-functional and require a multi-disciplinary approach to problem solving across process, people, data, and technology. The Project Manager will be expected to interact and build relationships with internal and customer subject matter experts, business process owners, customer partners and members of the Product team at multiple levels throughout Accolade. This role is critical to successfully growing Accolade by creating predictable and efficient project plans and processes to support our customers’ needs.
Creating an enduring company that is hyper-focused on our culture and making a meaningful impact in the lives of our employees, members and customers. The secret to our success is:
We find joy and purpose in serving others
Making a difference in our members’ and customers’ lives is what we do. Even when it’s hard, we do the right thing for the right reasons.
We are strong individually and together, we’re powerful
Trusting in our colleagues and embracing their different backgrounds and experiences enable us to solve tough problems in creative ways, having fun along the way.
We roll up our sleeves and get stuff done
Results motivate us. And we aren't afraid of the hard work or tough decisions needed to get us there.
We’re boldly and relentlessly reinventing healthcare
We're curious and act big -- not afraid to knock down barriers or take calculated risks to change the world, one person at a time.