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Operations Intern

Operations Intern

Job Location 
US-PA-Plymouth Meeting
Posted Date 

More information about this job

Role Overview

The Service Operations Intern will work with the Practice Leads to shape, scope and implement projects that support improved productivity, scalability of operations and/or the adoption of innovation for the Service Operations organization.  This role requires independent thinking and the ability to rally resources at different career levels to provide input and contribute to deliverables.


A Day in the Life

Key Projects, Deliverables & Primary Responsibilities:

Specific Projects TBD

Primary Responsibilities:

  • Defining detailed scope of project
  • Driving project to resolution – through resources aligned to project


  • Project business case, scope document, and key deliverables
  • Anticipated outcomes
  • Status reports (status, issues, next steps)


Key Knowledge, Skills, or Qualities:

  • MBA student
  • Critical thinking skills
  • Project management
  • Analytical skills
  • Service operations experience is helplful (but not required)


Values we admire

  • We find joy and purpose in serving others.
    • Making a difference is what we do. We do the right thing for the right reasons – and we do it well, even when it’s hard.
    • You operate from a perspective of truly caring about our employees, clients, and customers and creating value for them.
  • We are strong individually and together, we’re powerful. 
    • We believe in each other, in honesty, and in having fun. You won’t find egos or office walls here because we aren’t defined by titles – but by actions, behaviors and results.
  • We roll up our sleeves and get stuff done.
  • We’re boldly and relentlessly reinventing healthcare.
    • We are a company changing the world, one person at a time.
    • Super high expectations? Bring it on? Our curiosity drives us.
  • You understand our desire to be the best place to work and that trust is the foundation of that.

Who we Are

Accolade is an on-demand healthcare concierge for employers, health plans, health systems and consumers. Our team of compassionate, exceptional professionals is supported by breakthrough science and technologies to guide people through the healthcare system in a deeply personalized manner. By taking the time to get to know each person, understand the context of their healthcare decisions, build trust and influence decisions, we deliver industry-leading engagement levels, satisfaction scores unseen in healthcare, better health outcomes, and cost savings of more than 10 percent.


Accolade has been recognized as one of the nation’s 25 most promising companies by Forbes magazine, the fastest-growing private healthcare company by Inc. 500 and a Top Workplace in Philadelphia for five consecutive years. For more information, visit

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