Accolade offers the country’s leading consumer healthcare engagement and influence solution for large self-insured employers and payer organizations. Our single, integrated solution combines the power of technology with 1:1 human interactions to help people get the right care and have a better healthcare experience.
By addressing some of the biggest problems facing healthcare – system complexity, low consumer engagement and lack of trust – we’re able to reduce avoidable consumer errors and the estimated 30-40% of waste in the system caused by unnecessary or unproductive care.
The way we make healthcare simpler and less costly is to give individuals and families access to their own professional Accolade Health Assistant®. Our health assistants are a single point of contact for any health benefit or healthcare-related need. By taking the time to get to know their clients as individuals and understanding the contextual issues surrounding their decisions, health assistants are able to develop trust-based relationships, which lead to greater influence over care decisions, better health outcomes and greater savings. At the same time, we’re delighting the families we serve, earning world-class Net Promoter Scores and near-perfect client satisfaction ratings.
Founded in 2007 and headquartered in Plymouth Meeting, Pa., Accolade has nearly 600 employees serving the individuals and families of some of the nation’s largest businesses. We’ve been recognized as one of the nation’s 25 most promising companies by Forbes magazine, the fastest-growing private healthcare company by Inc. 500, and a Top Workplace in Philadelphia for five consecutive years. For more information, visit www.accolade.com.
As an AccoladeHealth Assistant, you will be a trusted advisor who helps employees and their families with any issue related to healthcare from getting the right care when they need it to understanding how to get the most from their health care benefits. As a specialist in claims and benefits you will work to provide your colleagues accurate and timely solutions to their clients’ problems while coaching and developing AHAs and improving our claims and coverage content and processes. This job requires critical thinking, creative problem solving and the consistent application of discretion and good judgment, as well as a high degree of organization.
Desired Qualifications and Experience
A thorough understanding of health care delivery and previous experience with medical benefits (primarily self-insured plans) and claims from either provider or payor perspective.
Examples of prior job experience/expertise:
Desired Personal Characteristics