The Client And Colleague Care (C3) Analyst’s mission is to provide technology services and support to both internal and external end users.
You will apply your knowledge of our applications, systems, and infrastructure to help identify the root cause of issues and help drive towards resolution. You will enforce a positive experience for those who have identified challenges by demonstrating competence, empathy and a desire to serve. You will continue to learn as we transform our technology platforms using cloud based platforms and tools.
What kind of projects would they work on outside of day to day?
What would success in Year 1 look like? Are there key things they would accomplish?
Have demonstrated education, skills and experience to be successful in this role.
Values we admire:
Where it all began…
Accolade is an on-demand healthcare concierge for employers, health plans, health systems and consumers. Our team of compassionate, exceptional professionals is supported by breakthrough science and technologies to guide people through the healthcare system in a deeply personalized manner. By taking the time to get to know each person, understand the context of their healthcare decisions, build trust and influence decisions, we deliver industry-leading engagement levels, satisfaction scores unseen in healthcare, better health outcomes, and cost savings of more than 10 percent.
Accolade has been recognized as one of the nation’s 25 most promising companies by Forbes magazine, the fastest-growing private healthcare company by Inc. 500 and a Top Workplace in Philadelphia for five consecutive years. For more information, visit www.accolade.com.